Emergency Police Dispatcher Critical Safety Communications

Public Safety Dispatch Network; Waterloo (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Job summary

Public Safety Dispatch Network in Waterloo, IL seeks police dispatchers to receive and triage emergency and nonemergency requests, document locations, and coordinate with officers. You will assign calls, monitor status, relay updates, and perform authorized records inquiries as part of multi-agency operations.

The role involves working at communications consoles with headsets and radios, requiring accuracy, quick thinking, and familiarity with jurisdictional geography.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing proficiency

Radio communication

Multitasking

Clear communication

Education

High school diploma or equivalent

Tools

CJIS/Records systems

Job description

Public Safety Dispatch Network in Waterloo, IL seeks police dispatchers to receive and triage emergency and nonemergency requests, document locations, and coordinate with officers. You will assign calls, monitor status, relay updates, and perform authorized records inquiries as part of multi-agency operations.

The role involves working at communications consoles with headsets and radios, requiring accuracy, quick thinking, and familiarity with jurisdictional geography.