Emergency Communications Dispatcher

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

401(k) retirement plan

Tuition reimbursement

Free uniforms

Job summary

Mystic Lake Casino Hotel is seeking a Surveillance Dispatcher to join our Security & Surveillance Team. You will coordinate communications for events and emergencies, monitor CCTV and safety systems, and document incidents to support asset protection and guest safety.

The role requires strong English communication, good reading/comprehension and basic math skills, and proficiency with Microsoft Office. Training is provided; starting pay is $21/hour.

Qualifications

• The role requires solid reading comprehension and basic math abilities.
• Strong communication skills and fluency in English (oral and written).
• Proficiency with Microsoft Office suite (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Coordinate communication and personnel for events and emergencies.
• Monitor CCTV and safety systems; log observations and incidents.
• Generate dispatches, logs and incident reports for the Security & Surveillance Team.
• Maintain records of radio transmissions and calls; support emergency operations.

Skills

Reading comprehension

Basic math

Communication skills

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Mystic Lake Casino Hotel is seeking a Surveillance Dispatcher to join our Security & Surveillance Team. You will coordinate communications for events and emergencies, monitor CCTV and safety systems, and document incidents to support asset protection and guest safety.

The role requires strong English communication, good reading/comprehension and basic math skills, and proficiency with Microsoft Office. Training is provided; starting pay is $21/hour.