Emergency Communications Dispatcher

Regional 911 Intake Solutions; Plainfield (CT); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks qualified police dispatchers to support law enforcement communications in Plainfield, CT. The role involves handling emergency and nonemergency requests, documenting details, and coordinating with officers to ensure safety and efficiency.

Applicants should have a high school diploma or equivalent, typing accuracy, and the ability to work under demanding conditions, including nights and weekends.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions seeks qualified police dispatchers to support law enforcement communications in Plainfield, CT. The role involves handling emergency and nonemergency requests, documenting details, and coordinating with officers to ensure safety and efficiency.

Applicants should have a high school diploma or equivalent, typing accuracy, and the ability to work under demanding conditions, including nights and weekends.