Emergency Communications Dispatcher

Regional 911 Intake Solutions; Thompson (CT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Thompson, CT. The role involves receiving calls, documenting locations and details, and assigning calls to officers to support law enforcement operations.

Candidates should have accurate typing, clear radio communication, and the ability to understand spoken information, with the capacity to learn jurisdiction geography. Training and background checks may apply.

Qualifications

• High school diploma or equivalent required or preferred.
• Must be able to type accurately and quickly.
• Clear radio communication and understanding spoken information.
• Ability to learn jurisdiction geography and operate dispatch software.

Responsibilities

• Receive emergency and nonemergency calls for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services to share information.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Listening skills

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Thompson, CT. The role involves receiving calls, documenting locations and details, and assigning calls to officers to support law enforcement operations.

Candidates should have accurate typing, clear radio communication, and the ability to understand spoken information, with the capacity to learn jurisdiction geography. Training and background checks may apply.