Police Dispatcher: Emergency Communications Pro

Regional 911 Intake Solutions; Fulton (MD); On-site; USD 52,000 - 76,000; Full time

Job summary

Regional 911 Intake Solutions in Fulton, MD is seeking Police Dispatchers to support law enforcement operations by taking calls, issuing information to officers, and coordinating with neighboring agencies.

Dispatchers handle incident locations, vehicle details, and safety updates; they may work nights, weekends, and overtime based on staffing. A high school diploma is typically required; training provided, and CJIS access screening may apply.

Qualifications

• Typing accurately and clearly by radio; ability to understand spoken information.
• Strong communication skills over radio and phone; clear diction and tone.
• Ability to learn jurisdictional geography and access to criminal justice information systems may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communication

Geography knowledge

Education

High school diploma or GED

Tools

CJIS

Job description

Regional 911 Intake Solutions in Fulton, MD is seeking Police Dispatchers to support law enforcement operations by taking calls, issuing information to officers, and coordinating with neighboring agencies.

Dispatchers handle incident locations, vehicle details, and safety updates; they may work nights, weekends, and overtime based on staffing. A high school diploma is typically required; training provided, and CJIS access screening may apply.