Emergency Communications Dispatcher

Regional 911 Intake Solutions; Martinsburg (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Regional 911 Intake Solutions in Martinsburg, IA is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency calls, coordinating with officers, and maintaining clear incident records.

As a dispatcher you will type accurately, relay critical information by radio, monitor status, and work with local agencies; applicants should have a high school diploma and be able to learn jurisdiction geography, with background checks and training provided.

Qualifications

• High school diploma or equivalent is typically required.
• Must type accurately and understand spoken information.
• Able to learn jurisdiction geography and operate radio/communications equipment.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Clear radio communication

Multitasking

Attention to detail

Education

High school diploma

Tools

CJIS access

Records systems

Job description

Regional 911 Intake Solutions in Martinsburg, IA is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency calls, coordinating with officers, and maintaining clear incident records.

As a dispatcher you will type accurately, relay critical information by radio, monitor status, and work with local agencies; applicants should have a high school diploma and be able to learn jurisdiction geography, with background checks and training provided.