Emergency Police Dispatcher — 24/7 Communications Hub

Regional 911 Intake Solutions; Buffalo (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Elma, NY. Dispatchers handle emergency and nonemergency requests, document locations and vehicle details, assign calls, monitor status, and coordinate with agencies.

Strong typing, radio communication, and geography knowledge are essential, with background screening and training often required. Role may include sharp attention to detail, confidentiality, and ability to work varied shifts.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately and understand spoken information.
• Ability to communicate clearly by radio and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communications

Multitasking

Jurisdictional geography

Clear radio communication

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Elma, NY. Dispatchers handle emergency and nonemergency requests, document locations and vehicle details, assign calls, monitor status, and coordinate with agencies.

Strong typing, radio communication, and geography knowledge are essential, with background screening and training often required. Role may include sharp attention to detail, confidentiality, and ability to work varied shifts.