Emergency Police Dispatcher — Critical Communications

Regional 911 Intake Solutions; Sidney Center (NY); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for Sidney Center, NY. You will receive emergency and nonemergency calls, document incidents, and coordinate with officers and surrounding agencies from a control center. Strong typing and precise radio communication are essential.

Role may involve night/weekend shifts, ongoing training, and use of records systems to support public safety operations. Applicants should be prepared for background checks and security screening.

Qualifications

• High school diploma or equivalent required; training provided for entry-level roles.
• Ability to type accurately and understand spoken information.
• Clear radio communication and geographic knowledge are essential.
• Access to CJIS or similar systems may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.
• Coordinate with neighboring agencies and other services.
• Maintain incident records and protect sensitive information.

Skills

Typing

Listening

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for Sidney Center, NY. You will receive emergency and nonemergency calls, document incidents, and coordinate with officers and surrounding agencies from a control center. Strong typing and precise radio communication are essential.

Role may involve night/weekend shifts, ongoing training, and use of records systems to support public safety operations. Applicants should be prepared for background checks and security screening.