Emergency Communications Dispatcher

Regional 911 Intake Solutions; Lewisville (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Employee assistance

Continuing education

Job summary

Regional 911 Intake Solutions in Lewisville, TX is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and authorized records-system duties.

Candidates should have a high school diploma or equivalent, be able to type accurately, understand spoken information, and communicate clearly by radio.

Qualifications

• High school diploma or recognized equivalent.
• Ability to type accurately.
• Clear and effective radio communication; learn jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communications

Clear communication

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions in Lewisville, TX is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and authorized records-system duties.

Candidates should have a high school diploma or equivalent, be able to type accurately, understand spoken information, and communicate clearly by radio.