Emergency Communications Dispatcher

Regional 911 Intake Solutions; Lavon (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave and education resources

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Lavon, TX. Dispatchers take emergency and nonemergency requests, document locations and details, and assign calls to officers through priority-based procedures.

They monitor officer status and radio traffic, relay updates, and may perform records inquiries after training. A high school diploma or equivalent is usually required, with training provided for entry-level roles and potential certifications for advanced positions.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; higher classifications may require prior dispatch work or certifications.
• Candidates should be able to type accurately, understand spoken information, and learn jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Multitasking

Radio communication

Education

High school diploma or equivalent

Tools

Records management system

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Lavon, TX. Dispatchers take emergency and nonemergency requests, document locations and details, and assign calls to officers through priority-based procedures.

They monitor officer status and radio traffic, relay updates, and may perform records inquiries after training. A high school diploma or equivalent is usually required, with training provided for entry-level roles and potential certifications for advanced positions.