Emergency Police Dispatcher – 24/7 Critical Communications

Regional 911 Intake Solutions; Maple Grove (MN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Paid leave

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions in Maple Grove, MN seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role involves telephone call taking, radio dispatch, and records-system duties where applicable.

As a dispatcher, you will verify locations, describe hazards, assign calls to officers, monitor status, and coordinate with neighboring agencies.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions in Maple Grove, MN seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role involves telephone call taking, radio dispatch, and records-system duties where applicable.

As a dispatcher, you will verify locations, describe hazards, assign calls to officers, monitor status, and coordinate with neighboring agencies.