Emergency Communications Dispatcher

Regional 911 Intake Solutions; Glidden Township (IA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Job summary

Regional 911 Intake Solutions in Glidden, IA is seeking Police Dispatchers to support law enforcement operations by receiving requests and maintaining reliable communication with officers.

Dispatchers log incident details, assign calls, monitor radio traffic, and coordinate with neighboring agencies to ensure timely and accurate responses. Training is available, and candidates should type accurately and understand spoken information.

Qualifications

• High school diploma or equivalent required; training may be provided.
• Typing, listening, and clear radio communication required.
• Knowledge of local geography and jurisdiction procedures preferred.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions in Glidden, IA is seeking Police Dispatchers to support law enforcement operations by receiving requests and maintaining reliable communication with officers.

Dispatchers log incident details, assign calls, monitor radio traffic, and coordinate with neighboring agencies to ensure timely and accurate responses. Training is available, and candidates should type accurately and understand spoken information.