Emergency Communications Dispatcher

Public Safety Dispatch Network; Centralia (WA); Vor Ort; USD 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Zusammenfassung

Public Safety Dispatch Network in Centralia, WA, is seeking a Public Safety Dispatcher/Telecommunicator to join a team responsible for processing emergency and nonemergency requests. The role combines communication, technology, and careful decision-making to keep callers and responders informed.

duties typically include operating CAD, telephone, mapping, and radio systems; prioritizing incidents; coordinating resources; and maintaining records, with shifts that may include nights, weekends,

Qualifikationen

• Accurate typing, active listening and clear communication are essential.
• Ability to switch between tasks while maintaining accuracy and composure.
• Certifications depend on the services handled and jurisdiction requirements.

Aufgaben

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Kenntnisse

Accurate typing

Active listening

Clear communication

Multitasking

Ausbildung

High school diploma or equivalent

Tools

CAD (computer-aided dispatch)

Telephone systems

Radio communications

Mapping software

Jobbeschreibung

Public Safety Dispatch Network in Centralia, WA, is seeking a Public Safety Dispatcher/Telecommunicator to join a team responsible for processing emergency and nonemergency requests. The role combines communication, technology, and careful decision-making to keep callers and responders informed.

duties typically include operating CAD, telephone, mapping, and radio systems; prioritizing incidents; coordinating resources; and maintaining records, with shifts that may include nights, weekends,