Emergency Communications Dispatcher

Pierce Co Board Of Commissioners; Blackshear (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Pierce County Emergency Communications is seeking a dispatcher to receive, document, and dispatch calls to Emergency Management Agency, law enforcement, fire, and EMS by radio and telephone. The role requires independent judgment in emergencies and the ability to stay calm under stress.

Candidates should have a high school diploma or equivalent, be at least 18 years old, and pass background and drug screening. GCIC/NCIC terminal operations training will be provided within six months of hire.

Qualifications

• Knowledge of geography and road systems throughout the County.
• Ability to detect the scope and magnitude of an emergency.
• Ability to speak distinctly and calmly with the public and emergency personnel under stress.

Responsibilities

• Receives calls by radio or designated lines for Emergency Management Agency, Law Enforcement, Fire, and EMS; transmits messages as needed.
• Documents all Communications Center activities accurately.
• Operates E911, telephone, and radio equipment; recognizes equipment trouble signs and reports them appropriately.
• Makes decisions within prescribed guidelines under pressure.
• Keeps current on directives and procedures issued by a supervisor.

Skills

Geography knowledge

Emergency scope assessment

Calm communication

Education

High school diploma or equivalent

Job description

Pierce County Emergency Communications is seeking a dispatcher to receive, document, and dispatch calls to Emergency Management Agency, law enforcement, fire, and EMS by radio and telephone. The role requires independent judgment in emergencies and the ability to stay calm under stress.

Candidates should have a high school diploma or equivalent, be at least 18 years old, and pass background and drug screening. GCIC/NCIC terminal operations training will be provided within six months of hire.