Public Safety Communications Specialist

Military, Veterans and Diverse Job Seekers; San Diego (CA); On-site; USD 52,000 - 65,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers in San Diego seeks a Public Safety Dispatcher to manage 9-1-1 and emergency lines, coordinate with field personnel, and operate CAD and radio systems. The role requires strong communication, multitasking, and decision-making under pressure.

The ideal candidate will have a high school diploma or GED and at least two years of clerical or law enforcement experience, with a preference for prior public safety dispatch exposure.

Qualifications

• Graduation from high school or GED equivalent.
• Two years of responsible clerical or law enforcement-related experience requiring public contact.

Responsibilities

• Answers multiple telephone lines, including 9-1-1 and emergency lines, and monitors radio frequencies.
• Elicits information from callers to ensure proper response and determines dispatch priorities.
• Dispatches calls via radio to field personnel and maintains awareness of locations.
• Documents information and uses the CAD system; conducts inquiries in law enforcement databases.
• Maintains knowledge of California/state/federal regulations and internal policies.

Skills

Clear communication

Multitasking

Customer service

Conflict resolution

Information gathering

Education

High school diploma or GED

2 years clerical or law enforcement experience

Tools

CAD system

Job description

Military, Veterans and Diverse Job Seekers in San Diego seeks a Public Safety Dispatcher to manage 9-1-1 and emergency lines, coordinate with field personnel, and operate CAD and radio systems. The role requires strong communication, multitasking, and decision-making under pressure.

The ideal candidate will have a high school diploma or GED and at least two years of clerical or law enforcement experience, with a preference for prior public safety dispatch exposure.