Emergency Communications & Dispatch Operator

Coppin-State-University; Baltimore (MD); On-site; USD 25,000 - 35,000; Part time

Job summary

Coppin State University is seeking a Police Communications Operator to join the central communications center. Under general supervision, you will handle emergency lines, operate radios, teletype, CCTV, alarms, and dispatch officers to incidents.

Requires a high school diploma or GED and at least two years of clerical or related experience; strong typing, written and verbal communication, and the ability to stay calm during emergencies are essential.

Qualifications

• High School Diploma or GED required.
• Two years clerical or related experience preferred.
• Able to type accurately and learn emergency communications procedures.
• Strong written and oral communication skills are essential.

Responsibilities

• Operates emergency telephones, two-way radios, teletype, telecommunications and computer terminal equipment, closed circuit televisions, remote control cameras, alarm and security systems.
• Answers emergency telephone lines and notifies appropriate personnel.
• Dispatches police officers and relays information to field units.
• Monitors and maintains radio communications and transmits/receives data.
• Monitors restricted law enforcement networks and inputs data on activities such as warrants and vehicle registrations.

Skills

Typing accurately

Oral and written communication

Calm under pressure

Emergency procedures

Multitasking / monitor frequencies

Education

High School Diploma or GED

Tools

Two-way radios

Telephones

Computer terminals

Job description

Coppin State University is seeking a Police Communications Operator to join the central communications center. Under general supervision, you will handle emergency lines, operate radios, teletype, CCTV, alarms, and dispatch officers to incidents.

Requires a high school diploma or GED and at least two years of clerical or related experience; strong typing, written and verbal communication, and the ability to stay calm during emergencies are essential.