Police Communications Operator

The Chronicle Of Higher Education, Inc.; Baltimore (MD); On-site; USD 26,000 - 33,000; Part time

Job summary

Coppin State University in Baltimore is hiring a Police Communications Operator on a temporary fixed-term basis. The role involves operating emergency phones, radios, teletype, and computer terminals to support central communications.

The position requires a high school diploma or GED and at least two years of related clerical experience, with the ability to type accurately and communicate clearly under pressure.

Qualifications

• High School Diploma or GED required.
• Two years of clerical or related experience.
• Ability to type accurately and learn emergency communications work.

Responsibilities

• Operates emergency telephones, radios, teletype, and computer terminals.
• Dispatches police officers and notifies personnel about incidents.
• Monitors radiocommunications with local jurisdictions.
• Maintains logs and prepares reports.

Skills

Keyboarding

Emergency communications

Multi-frequency monitoring

Oral and written communication

Calm under pressure

Education

High School Diploma or GED

Job description

Job Posting

JR102080 Police Communications Operator (Open)

Department

Police Department, JM

Position Type

Temporary (Fixed Term)

Open Date

08-06-2026

Close Date

08-27-2026

$21.75 hourly

Job Description

Under general supervision, performs police communications andrelated clerical work in a central communications center.

Responsibilities

• Operates emergency telephones, two-way radios, teletype,telecommunications and computer terminal equipment, closed circuittelevisions, remote control cameras, alarm and securitysystems.
• Answers emergency telephone lines. Monitors and maintains radiocommunications.
• Receives and records information and requests related to policeservices. Dispatches police officers. Notifies command,supervisory, and administrative personnel about incidents.
• Transmits and receives telephonic communications with thesurrounding local jurisdictions.
• Operates specialized communications networking equipment andcomputer terminals. Accesses restricted law enforcementnetworks.
• Obtains, inputs, and receives data related to police activitiessuch as criminal history, warrants, and vehicle registration.
• Monitors radio frequencies and transmissions of the Allied LawEnforcement Agencies, National Weather Service, and Maryland CivilDefense.
• Relays information from field officers requesting back up andsupport services such as crime lab technicians, K-9 unit, emergencymedical services, rescue, and fire equipment.
• Maintains manual and computerized logs and prepares complaintcontrol cards and reports.
• Monitors safety and security systems, reports malfunctions asappropriate, and dispatches appropriate personnel to alarmsite.

Note: The intent of this list of primary duties is to provide arepresentative summary of the major duties and responsibilities ofthis job. Incumbents perform other related duties assigned.Specific duties and responsibilities may vary based upondepartmental needs.

Minimum Qualifications

Education

• High School Diploma or GED.

Experience

• Two years clerical or other related experience.

Knowledge, Skills, and Abilities

• Skill in the use of keyboards and office equipment.
• Ability to type accurately; to learn emergency communicationswork.
• To learn applicable procedures and regulations.
• Ability to communicate effectively both orally and inwriting.
• Ability to react calmly, quickly, and decisively in emergencysituations.
• Ability to obtain, summarize and relay information orally andin writing.
• Ability to follow oral and written instructions.
• Ability to write legibly.
• Ability to monitor multiple frequencies.

Other

Except for qualifications established by law, additionalrelated experience and formal education in which one has gained theknowledge, skills, and abilities required for full performance ofthe work of the job class may be substituted for the education orexperience requirement on a year-for-year basis with 30 collegecredits being equivalent to one year of experience.

Conditions of Employment

• Applicants must submit to and successfully pass a comprehensivebackground investigation.

Additional Job Information

Benefit Summary

Contractual employees are eligible for limited benefits. Please see the link below to view the benefits that Coppin State University has to offer.

https://www.coppin.edu/benefits

E-Verify Statement

This agency participates in the E-Verify system for verification ofcitizenship and employment authorization.

Coppin State University is an Equal Opportunity/Affirmative Actionemployer. All qualified applicants will receive consideration foret employment without regard to race, creed, color, ethnicity,national origin, ancestry, religion, gender, sexual orientation,gender identity, genetic information, marital status, pregnancy,age, disability status or veteran status. View the EEOC Know Your Rights poster for moreinformation regarding your rights under the law.

If you experience difficulties utilizing the online applicationsystem or you require reasonable accommodations during any part ofthe pre-employment process, please contact Human Resources at [e-mail]. Please note that only inquiries regarding a request for reasonable accommodation or system issues will be responded to when contacting this e-mail account. Reasonableaccommodation will be considered on a case-by-case basis.