Police Communications Operator

Coppin-State-University; Baltimore (MD); On-site; USD 25,000 - 35,000; Part time

Job summary

Coppin State University is seeking a Police Communications Operator to join the central communications center. Under general supervision, you will handle emergency lines, operate radios, teletype, CCTV, alarms, and dispatch officers to incidents.

Requires a high school diploma or GED and at least two years of clerical or related experience; strong typing, written and verbal communication, and the ability to stay calm during emergencies are essential.

Qualifications

• High School Diploma or GED required.
• Two years clerical or related experience preferred.
• Able to type accurately and learn emergency communications procedures.
• Strong written and oral communication skills are essential.

Responsibilities

• Operates emergency telephones, two-way radios, teletype, telecommunications and computer terminal equipment, closed circuit televisions, remote control cameras, alarm and security systems.
• Answers emergency telephone lines and notifies appropriate personnel.
• Dispatches police officers and relays information to field units.
• Monitors and maintains radio communications and transmits/receives data.
• Monitors restricted law enforcement networks and inputs data on activities such as warrants and vehicle registrations.

Skills

Typing accurately

Oral and written communication

Calm under pressure

Emergency procedures

Multitasking / monitor frequencies

Education

High School Diploma or GED

Tools

Two-way radios

Telephones

Computer terminals

Job description

Job Posting:JR102080 Police Communications Operator (Open)Department:Police Department, JMPosition Type:Temporary (Fixed Term)Open Date:08-06-2026Close Date:08-27-2026$21.75 hourlyJob Description:Under general supervision, performs police communications and related clerical work in a central communications center.Responsibilities:Operates emergency telephones, two-way radios, teletype, telecommunications and computer terminal equipment, closed circuit televisions, remote control cameras, alarm and security systems.Answers emergency telephone lines. Monitors and maintains radio communications.Receives and records information and requests related to police services. Dispatches police officers. Notifies command, supervisory, and administrative personnel about incidents.Transmits and receives telephonic communications with the surrounding local jurisdictions.Operates specialized communications networking equipment and computer terminals. Accesses restricted law enforcement networks.Obtains, inputs, and receives data related to police activities such as criminal history, warrants, and vehicle registration.Monitors radio frequencies and transmissions of the Allied Law Enforcement Agencies, National Weather Service, and Maryland Civil Defense.Relays information from field officers requesting back up and support services such as crime lab technicians, K-9 unit, emergency medical services, rescue, and fire equipment.Maintains manual and computerized logs and prepares complaint control cards and reports.Monitors safety and security systems, reports malfunctions as appropriate, and dispatches appropriate personnel to alarm site.Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.Minimum Qualifications:EDUCATIONHigh School Diploma or GED.EXPERIENCETwo years clerical or other related experience.KNOWLEDGE, SKILLS, AND ABILITIESSkill in the use of keyboards and office equipment.Ability to type accurately; to learn emergency communications work.To learn applicable procedures and regulations.Ability to communicate effectively both orally and in writing.Ability to react calmly, quickly, and decisively in emergency situations.Ability to obtain, summarize and relay information orally and in writing.Ability to follow oral and written instructions.Ability to write legibly.Ability to monitor multiple frequencies.OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.Conditions of Employment:Applicants must submit to and successfully pass a comprehensive background investigation.Additional Job Information:BENEFIT SUMMARYContractual employees are eligible for limited benefits. Please see the link below to view the benefits that Coppin State University has to offer.https://www.coppin.edu/benefitsE-VERIFY STATEMENTThis agency participates in the E-Verify system for verification of citizenship and employment authorization.Coppin State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, marital status, pregnancy, age, disability status or veteran status. View the EEOC Know Your Rights poster for more information regarding your rights under the law.If you experience difficulties utilizing the online application system or you require reasonable accommodations during any part of the pre-employment process, please contact Human Resources at [e-mail]. Please note that only inquiries regarding a request for reasonable accommodation or system issues will be responded to when contacting this e-mail account. Reasonable accommodation will be considered on a case-by-case basis.