Emergency Care Center Guest Services Specialist

Covenant HealthCare; Saginaw (MI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans with employer match

Paid time off

Employee wellness programs

Tuition reimbursement and professional

Job summary

Covenant HealthCare in Saginaw, MI is hiring an ECC Greeter to welcome patients and visitors to the Emergency Care Center and to assist with basic tasks under the direction of the Registered Nurse.

The role emphasizes compassionate customer service, teamwork, and adherence to hospital policies; the candidate should have a high school diploma and BLS Heartsaver, with opportunities to support patients and families and to participate in ongoing training.

Qualifications

• High School diploma required.
• BLS Heartsaver certification required.
• One year of data entry experience preferred.

Responsibilities

• Greets patients, families, and visitors upon arrival.
• Assists patients and visitors with needs under RN guidance.
• Maintains clean and orderly ECC Lobby.
• Remains flexible with 24-hour staffing patterns.
• Performs safety and basic procedures as directed.

Skills

Excellent communication skills

Basic computer skills

Organizational skills

Attention to detail

Time management

Respect for confidentiality

Education

High School diploma

BLS Heartsaver

Job description

Covenant HealthCare in Saginaw, MI is hiring an ECC Greeter to welcome patients and visitors to the Emergency Care Center and to assist with basic tasks under the direction of the Registered Nurse.

The role emphasizes compassionate customer service, teamwork, and adherence to hospital policies; the candidate should have a high school diploma and BLS Heartsaver, with opportunities to support patients and families and to participate in ongoing training.