Emergency Assistance Supervisor

Equus Workforce Solutions; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Equus Workforce Solutions is seeking a qualified administrator to oversee the Emergency Assistance program. You will supervise EA operations and staff, ensuring timely processing of applications for families in crisis, and monitoring performance and compliance with EA guidelines.

Preferred candidates hold an associate's or bachelor's degree in related fields and have at least 3 years of experience coordinating programs, with proficiency in CARES, WWP, and state systems.

Qualifications

• Associate’s degree or higher in public administration, human services, or related field.
• Minimum of 3 years of experience in program coordination, training, or technical support.
• Proficiency in CARES, WWP, and other state systems.
• Strong organizational and communication skills.
• Experience supervising staff and managing program operations.

Responsibilities

• Supervise Emergency Assistance program operations and staff.
• Ensure timely and accurate processing of EA applications for families in crisis.
• Monitor program performance and compliance with EA guidelines.

Skills

Organizational skills

Communication skills

Education

Associate’s degree in public administration, Human Services, or related field

Bachelor’s degree in a related field

Tools

CARES

WWP

Job description

Company Description

At APM, we live our values of iCARE – Integrity, Customer focus, Accountability, Respect, and Excellence – in everything we do. We are a purpose-driven organisation where procurement decisions directly impact the people and communities we serve.

In the US, our services span rehabilitation, employment, allied health, and community support. What we procure—from clinical supplies and assistive technologies to professional services and digital platforms—enables our teams to deliver life-changing outcomes every day.

Joining APM means being part of a global team that values impact and inclusion. You’ll work in a environment where your expertise will help shape a procurement function that is not only commercially strong but socially meaningful.

Job Description

Supervises Emergency Assistance (EA) program operations.

Emergency Assistance (EA) Program Oversight

• Supervise EA program operations and staff.
• Ensure timely and accurate processing of EA applications for families in crisis.
• Monitor program performance and compliance with EA guidelines.

Qualifications

Required

• Associate’s degree in public administration, Human Services, or related field.
• Minimum of 3 years of experience in program coordination, training, or technical support.
• Proficiency in CARES, WWP, and other state systems.
• Strong organizational and communication skills.
• Experience supervising staff and managing program operations.

Preferred

• Bachelor’s degree in a related field.
• Experience with W-2 and Emergency Assistance programs.
• Bachelor’s degree in a related field.
• Familiarity with local workforce development and public assistance programs.
• Bilingual (Spanish or Hmong) a plus.

Additional Information

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.