Emergency Alarm Dispatcher — Calm, Critical-Response Operator

Security Central; Anderson (SC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-Term Disability

Paid Time Off (PTO)

401 K Company Match

Job summary

Security Central in Anderson, SC is hiring for an Alarm Monitoring Professional in a full-time, on-site capacity. You will monitor and process alarms, verify and dispatch authorities, and maintain clear communication with customers during high-pressure situations.

Requirements include a high school diploma or GED, ability to pass background and drug screening, and willingness to attend two weeks of paid training.

Qualifications

• High School Diploma or GED required.
• Must pass a drug screen and criminal background check.
• Must be available for mandatory training (2 weeks, Mon-Fri).
• Must be available to work weekends and holidays.
• Authorized to work in the United States; must be 18+.
• Proficiency with computers and professional phone etiquette.

Responsibilities

• Monitor and process alarms, trouble signals, and supervisory signals.
• Determine and contact the appropriate authorities based on the situation.
• Place outgoing calls to verify alarms, dispatch authorities, and notify responsible parties.
• Maintain clear, calm communication with customers.
• Accurately document all responses in the alarm monitoring software.

Skills

Customer Service

Attention to Detail

Availability Weekends

Computer Literacy

Education

High School Diploma or GED

Tools

Alarm Monitoring Software

Job description

Security Central in Anderson, SC is hiring for an Alarm Monitoring Professional in a full-time, on-site capacity. You will monitor and process alarms, verify and dispatch authorities, and maintain clear communication with customers during high-pressure situations.

Requirements include a high school diploma or GED, ability to pass background and drug screening, and willingness to attend two weeks of paid training.