Emergency 911 Dispatcher – Save Lives, Coordinate Responders

Emergency Telecommunicator Services; Green Brook Township (NJ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Green Brook, NJ is seeking 911 emergency dispatchers to connect callers with police, fire, or medical resources and coordinate agency responses. The role emphasizes accurate typing, active listening, and clear communication under pressure.

A high school diploma or equivalent is commonly required, with agencies varying on testing, certifications, and experience. Training and shifts differ by employer.

Qualifications

• High school diploma or equivalent required; testing scores and training deadlines vary by agency.
• Some agencies recruit entry-level applicants; others require prior emergency communications experience or certifications.
• Typing accuracy, active listening, clear speech, basic computer skills, and organizing information under pressure are useful.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

Emergency Telecommunicator Services in Green Brook, NJ is seeking 911 emergency dispatchers to connect callers with police, fire, or medical resources and coordinate agency responses. The role emphasizes accurate typing, active listening, and clear communication under pressure.

A high school diploma or equivalent is commonly required, with agencies varying on testing, certifications, and experience. Training and shifts differ by employer.