Emerald Aisle Greeter & Customer Concierge

Enterprise Holdings; Baltimore (MD); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Car discounts

401k with matching

Health insurance

Life insurance

Dental insurance

Vision insurance

Training and development

Job summary

Enterprise Mobility is hiring a Greeter at our Consolidated Rental Car Facility in Hanover, MD. You will welcome members to the facility, guide them through the Emerald Aisle process, and help ensure efficient vehicle availability and customer flow.

The role offers $18 per hour to start, with a $1 shift differential for hours between 10PM-7AM and a benefits package including PTO, insurance, and a 401(k) with matching profit sharing.

Qualifications

• Minimum 1 year prior customer service experience in the last 5 years, preferably in retail or restaurant setting.
• Must be at least 18 years old.
• Must have a valid US driver's license for at least 1 year.
• Must be authorized to work in the United States and not require sponsorship now or in the future.

Responsibilities

• Greet and assist members and customers in a friendly, efficient manner.
• Direct customers to exit booth and provide directions and maps as needed.
• Assist with questions to minimize counter visits and communicate issues to management.
• Maintain Emerald Aisle and ensure vehicles are prepared and available for customers.
• Maintain a reliable attendance and punctuality and perform related duties as needed.

Skills

Customer service experience

Friendly demeanor

Communication

Education

High School Diploma or GED

Job description

Enterprise Mobility is hiring a Greeter at our Consolidated Rental Car Facility in Hanover, MD. You will welcome members to the facility, guide them through the Emerald Aisle process, and help ensure efficient vehicle availability and customer flow.

The role offers $18 per hour to start, with a $1 shift differential for hours between 10PM-7AM and a benefits package including PTO, insurance, and a 401(k) with matching profit sharing.