EMEA Field Scientist: Single-Cell & Spatial

Vizgen; Cambridge (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

Vizgen is seeking a Field Application Scientist to introduce our MERSCOPE platform to customers, focusing on biological discovery and efficient data generation. You will train customers, support wet lab and analysis, and coordinate solutions for diverse needs in both pre-sales and post-sales contexts.

The role requires travel and represents Vizgen at conferences while collaborating with sales and R&D to drive product development and customer success.

Qualifications

• PhD or MS in relevant scientific or engineering disciplines.
• 5+ years of customer support in life science genomics or imaging fields.
• Single-cell or spatial biology analysis experience preferred.
• Fluent in French and English; travel 50%+ within France, Nordics, UK.

Responsibilities

• Develop expert-level knowledge of Vizgen’s technology, including sample prep, instrumentation, software, and platform integration.
• On-board, train, and support new customers to ensure protocols are understood and followed.
• Work with customers to design custom gene panels.
• Support customers in data workflows to ensure high-quality results.
• Provide technical guidance on experimental design for single-cell spatial analysis.
• Document customer issues and coordinate with support/R&D to resolve.
• Collaborate with the sales team to identify new opportunities.
• Represent Vizgen at trade shows and conferences.

Skills

Communication

Presentation

Travel

Problem-solving

Lab troubleshooting

Teamwork

PowerPoint

Excel

Documentation

Education

PhD or MS in relevant field

Tools

PowerPoint

Excel

Word

Documentation systems

Ticketing systems

Job description

Vizgen is seeking a Field Application Scientist to introduce our MERSCOPE platform to customers, focusing on biological discovery and efficient data generation. You will train customers, support wet lab and analysis, and coordinate solutions for diverse needs in both pre-sales and post-sales contexts.

The role requires travel and represents Vizgen at conferences while collaborating with sales and R&D to drive product development and customer success.