EMD Dispatcher — 24/7 Life-Saving Communications

Emergency Telecommunicator Services; Webb City (MO); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers for Webb City, MO. You will handle urgent medical calls, verify locations, gather critical details, and assign responders using approved protocols. Training and continuous education support are provided, with overtime as needed.

The role emphasizes calm, accurate communication, rapid decision making, and meticulous documentation to ensure patient safety and efficient EMS coordination.

Qualifications

• High school diploma or GED commonly required.
• Certification as Emergency Medical Dispatcher may be required by appointment.
• CPR certification may be required or preferred.
• EMD certification prerequisites vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition per protocol.
• Determine response priority using the approved dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Call taking

Multitasking

Calm under pressure

Communication

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers for Webb City, MO. You will handle urgent medical calls, verify locations, gather critical details, and assign responders using approved protocols. Training and continuous education support are provided, with overtime as needed.

The role emphasizes calm, accurate communication, rapid decision making, and meticulous documentation to ensure patient safety and efficient EMS coordination.