Emergency Medical Dispatcher — 24/7 Life-Saving Console

County Emergency Communications; Windsor (MO); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Windsor, MO. The role involves receiving and triaging emergency medical calls, confirming locations, and guiding responders using approved protocols. Training and certifications may be required depending on the vacancy.

Work may include overnight shifts, weekends, holidays, and overtime as the employer schedules. A structured overtime and compliance framework ensures patient safety and effective coordination of emergency

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Windsor, MO. The role involves receiving and triaging emergency medical calls, confirming locations, and guiding responders using approved protocols. Training and certifications may be required depending on the vacancy.

Work may include overnight shifts, weekends, holidays, and overtime as the employer schedules. A structured overtime and compliance framework ensures patient safety and effective coordination of emergency