Embroidery Quality Control Specialist — Onsite (CA)

Quince; Los Angeles (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Quince in Santa Fe Springs, CA seeks an Embroidery Quality Control Specialist to ensure decoration quality across pre-production, receive, and final shipping verification. You'll catch defects, establish standards with 3P decorators, and safeguard customer satisfaction.

This on-site role emphasizes vendor management, meticulous inspection, and documentation in Cadence, with focus on color accuracy, stitch quality, and placement. Join a fast-growing M2C brand.

Qualifications

• 2+ years in embroidery production, quality control, or decoration operations with knowledge of embroidery standards.
• Proven ability to set and enforce quality standards and manage vendor relationships.
• Strong written and verbal communication; detail-oriented and data-driven.
• Proficient with Cadence, Printavo, Google Sheets, and photography documentation systems.
• Experience with embroidery software and file review/digitizing verification.

Responsibilities

• Own pre-production approval — review art proofs from 3P decorators; assess sew-out samples against specs; approve or reject with notes before production.
• Manage third-party decorator relationships — establish quality standards with 3P decorators; conduct inspections during production.
• Perform final shipping inspections — visually/tactilely inspect decorated items for defects; route non-conforming work to rework or disposal.
• Track and communicate quality metrics — maintain records of approvals/rejections/rework; report monthly on quality trends.
• Conduct daily quality audits with 3P decorators — review performance data; identify root causes; collaborate on corrective actions.
• Maintain complete audit trail — document quality decisions in Cadence; keep photographic records and digital files.
• Support order management — coordinate with Order Management on rush orders and timeline changes affected by quality.

Skills

Embroidery QC

Vendor management

Documentation

Written communication

Cadence familiarity

Embroidery software

Tools

Wilcom

Tajima

Hatch

Job description

Quince in Santa Fe Springs, CA seeks an Embroidery Quality Control Specialist to ensure decoration quality across pre-production, receive, and final shipping verification. You'll catch defects, establish standards with 3P decorators, and safeguard customer satisfaction.

This on-site role emphasizes vendor management, meticulous inspection, and documentation in Cadence, with focus on color accuracy, stitch quality, and placement. Join a fast-growing M2C brand.