Embroidery QC Specialist — On Site

Quince; Fullerton (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Quince is seeking an Embroidery Quality Control Specialist to oversee embroidery decoration quality across pre-production, receive, and post-production stages. You will catch defects, set standards with 3P decorators, and ensure customers receive perfect work.

This is a high-accountability role requiring technical embroidery knowledge and vendor management skills. The position is fully on-site at our Santa Fe Springs, CA facility, Monday through Friday during regular business hours.

Qualifications

• 2+ years in embroidery production, quality control, or decoration operations.
• Proficiency with embroidery software such as Wilcom, Tajima, Hatch or similar.
• Experience managing vendor/decorator relationships is a plus.
• Strong written and verbal communication; drafting notes for management.
• Proficient with Cadence, Printavo, Google Sheets; photo documentation systems.
• Meticulous attention to detail; calm under pressure; solutions-oriented.
• Physical ability to stand and inspect garments for long periods.

Responsibilities

• Own pre-production approval — review art proofs and assess sew-out samples against specs.
• Manage third-party decorator relationships; set quality standards and inspect.
• Perform final shipping inspections for color accuracy and placement.
• Track quality metrics; document approvals, rejections, and rework.
• Conduct daily quality audits with decorators and drive corrective actions.
• Maintain audit trail; document decisions and organize digital quality files.
• Support order management with rush orders and delivery risk notes.

Skills

Embroidery knowledge

Vendor management

Written communication

Documentation

Attention to detail

Tools

Cadence

Printavo

Google Sheets

Job description

Quince is seeking an Embroidery Quality Control Specialist to oversee embroidery decoration quality across pre-production, receive, and post-production stages. You will catch defects, set standards with 3P decorators, and ensure customers receive perfect work.

This is a high-accountability role requiring technical embroidery knowledge and vendor management skills. The position is fully on-site at our Santa Fe Springs, CA facility, Monday through Friday during regular business hours.