Embedded SRE Engineer: Reliability & Observability

Mercury

Portland (OR)

On-site

USD 201,000 - 251,000

Full time

14 days+
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Job summary

Mercury is building an SRE-focused team to partner with product squads, maturing reliability, observability, and performance practices. You will embed with product teams, drive on-call discipline, game days, and implement robust reliability patterns in code.

You will steer SLOs toward customer outcomes, review designs for reliability, and reinforce observability across systems using OpenTelemetry, Grafana, and Temporal workflows. Located in the US, remote options are not specified.

Qualifications

  • Past Site Reliability Engineering or DevOps experience.
  • Measurable examples of influencing an organization towards greater reliability.
  • Significant experience with PostgreSQL.
  • Authored and operated Temporal workflows.
  • Experience with observability platforms like Grafana or Honeycomb.
  • Familiarity with OpenTelemetry.

Responsibilities

  • Embed with product teams, helping them improve operational maturity by setting up and refining on-call, monitoring, alerting, and run books.
  • Run regular game day exercises with product teams to improve incident preparedness and remediation.
  • Implement reliability techniques in code (e.g., retries, better logging, circuit breaking).
  • Steer SLOs toward meaningful customer outcomes and use them as signals of product health.
  • Champion reliability practices through design reviews and code reviews.
  • Identify observability gaps and help close them for debugging and BI.

Skills

Site Reliability Engineering
DevOps
Reliability influence

Tools

PostgreSQL
Temporal workflows
Grafana
Honeycomb
OpenTelemetry

Job description

Mercury is building an SRE-focused team to partner with product squads, maturing reliability, observability, and performance practices. You will embed with product teams, drive on-call discipline, game days, and implement robust reliability patterns in code.

You will steer SLOs toward customer outcomes, review designs for reliability, and reinforce observability across systems using OpenTelemetry, Grafana, and Temporal workflows. Located in the US, remote options are not specified.

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