Embalmer

foundationpartners; Washington; On-site; USD 55,000 - 75,000; Full time

Job summary

Foundation Partners seeks an Embalmer in Washington to prepare the deceased for burial and support families through the arrangement process.

The role requires on-call flexibility, embalming per state rules, and strong customer-service skills. Proficiency with Microsoft Office and licensed driving are expected.

Qualifications

• High school diploma or equivalent is required.
• Completed mortuary school is required.
• Valid state Embalmer license per state licensing requirements.
• On-call/first call rotation availability.

Responsibilities

• Transfers decedents and performs embalming and preparation per family instructions.
• Maintains accurate and timely client files and communicates with the team.
• Meets with client families to arrange personalized funeral services.
• Uses Matthews/Aurora Advisor to review merchandise and contracts.
• Completes arrangement paperwork and permits in a timely manner.
• Conducts funeral services and completes post-service follow-ups.

Skills

On-call readiness

Customer service

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Completed mortuary school

Tools

Microsoft Office Suite

Job description

The Embalmer is responsible for preparing the deceased's body for burial.

Overview & Responsibilities:

• Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
• Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality
• Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation
• Completes tasks and details resulting from the arrangement conference
• Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation
• Conducts and attends funeral services regularly
• Leads all post-service follow-ups as needed

Requirement & Qualifications:

• High school diploma or the equivalent
• Completed mortuary school
• Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed
• Valid state-issued Embalmer license (as per state licensing requirements)
• Minimum one year of experience in customer service
• Minimum one year of work experience in the funeral industry is preferred
• Ability to do decedent care, i.e., embalming (per state requirements)
• Ability to keep all licenses and continuing education requirements current and in good standing
• Organizational and planning skills; time management skills, and the ability to prioritize work
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to lift 150lbs safely
• Valid state-issued driver's license with a clear driving record

#HP2023