Email QA Specialist — Lifecycle & CRM Integrity

24 Seven Talent; Glendale (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

24 Seven Talent is seeking an Email QA Specialist for a full-time onsite role in Glendale, CA. You will review campaigns, automated flows, and transactional messages to ensure rendering accuracy, data integrity, and compliance with deliverability standards.

Collaborate with Email Developers, Lifecycle Strategy, Product, Creative, and Engineering to safeguard quality across all email touchpoints and continuously improve QA processes.

Qualifications

• 2-4 years of experience in email QA, marketing operations, or lifecycle marketing.
• Strong understanding of email rendering behavior across inbox providers & devices.
• Experience testing dynamic content, segmentation rules, & trigger-based automation.
• Familiarity with ESP platforms & email testing tools.
• Strong attention to detail & process discipline.
• Ability to identify technical inconsistencies & communicate clearly with developers.
• Comfort collaborating cross-functionally with Product, Engineering, Creative, & Lifecycle teams.
• Organized & methodical approach to documentation & issue tracking.
• Ability to manage multiple campaigns & flows in a fast-paced environment.
• A proactive team member who takes ownership of quality & risk mitigation.

Responsibilities

• Conduct comprehensive QA testing for promotional campaigns, automated flows, and transactional emails prior to deployment.
• Validate dynamic content, personalization logic, segmentation accuracy, and trigger behavior.
• Test rendering across devices, inbox providers, and email clients using QA tools.
• Confirm data mappings and variable population are functioning correctly.
• Review tracking parameters, UTMs, and measurement instrumentation for accuracy.
• Partner with Email Developers to identify and resolve logic errors, rendering inconsistencies, and edge-case failures.
• Validate compliance with brand standards, accessibility requirements, and deliverability best practices.
• Document QA findings and maintain standardized testing checklists and workflows.
• Support post-launch audits to ensure live campaigns and flows are functioning as expected.
• Collaborate with Product and Engineering teams when troubleshooting trigger or data discrepancies.
• Continuously refine QA processes to improve speed, accuracy, and scalability.

Skills

Email QA

Quality Assurance

Testing

Attention to detail

Cross-functional collaboration

Communication

Tools

Email testing tools

ESP platforms

Job description

24 Seven Talent is seeking an Email QA Specialist for a full-time onsite role in Glendale, CA. You will review campaigns, automated flows, and transactional messages to ensure rendering accuracy, data integrity, and compliance with deliverability standards.

Collaborate with Email Developers, Lifecycle Strategy, Product, Creative, and Engineering to safeguard quality across all email touchpoints and continuously improve QA processes.