Email & Personalization Tech Consultant (AJO Expert)

Insight Global; Dallas (TX); On-site; USD 110,000 - 165,000; Full time

Job summary

Insight Global in Dallas is seeking a hands-on AJO Email & Personalization Technical Consultant with expertise in email development, advanced personalization, and complex journey orchestration.

This role acts as a technical bridge between business stakeholders, marketing teams, AJO, and email/content platforms such as Knak, working directly in email HTML to create conditional content and dynamic experiences.

Qualifications

• Hands-on email HTML and modular content development.
• Experience with Journey Orchestration and AJO.
• Ability to translate creative into technical templates.

Responsibilities

• Lead stakeholder discussions and provide technical recommendations.
• Lead proofs of concept for new AJO capabilities and integrations.
• Own AJO templates, fragments, and updates as creative standards change.
• Coordinate with marketing, business, dev, and platform teams as the technical bridge between them.
• Troubleshoot platform limits, rendering issues, and edge cases.
• Map and integrate email content between Knak and AJO.

Skills

Email development

Personalization

Journey orchestration

HTML email coding

Knak integration

AJO administration

Adobe Experience Platform

APIs & integrations

Snowflake

CDP knowledge

Stakeholder facilitation

Proof of concept

Real-Time Customer Profile

Edge segmentation

Tools

Knak

Adobe Journey Optimizer (AJO)

Adobe Experience Platform

Snowflake

Real-Time Customer Profile

Job description

Insight Global in Dallas is seeking a hands-on AJO Email & Personalization Technical Consultant with expertise in email development, advanced personalization, and complex journey orchestration.

This role acts as a technical bridge between business stakeholders, marketing teams, AJO, and email/content platforms such as Knak, working directly in email HTML to create conditional content and dynamic experiences.