Elite Service Advisor – High-Earning Auto Care

Mossy Nissan Inc; Escondido (CA); Hybrid; USD 70,000 - 123,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Group Insurance Plans & Discounts

401K Retirement Savings Plan

Paid Vacation & Holidays

Disability Insurance

Life Insurance

Growth Opportunities

Paid Training

Employee Purchase Incentives

Job summary

Mossy Auto Group is hiring a Service Advisor in Escondido, CA. You will be the first contact for customers in the service lane, guiding vehicle owners through repairs, maintenance, and scheduling.

Strong communication, organization, and a customer-first mindset are essential to succeed in this role. Base pay reaches up to $17.75 per hour plus commissions, with average annual earnings projected from about $70,000 to $123,000 depending on performance.

Qualifications

• Our customer-focused role requires strong organization and excellent communication.
• Ability to manage others, maintain professional appearance, and adhere to safety checks.
• Must pass pre-employment background check and drug screening.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt, courteous service.
• Own the customer experience and handle additional tasks to leave a positive impression.
• Provide concierge support for owner inquiries, by phone or in person.
• Estimate service costs and review invoices with customers to explain services.
• Distribute work between technicians efficiently.
• Ensure thorough re-delivery checks and completed service items.

Skills

Organized personality

Friendly demeanor

People management

Time management

Excellent communication

Professional appearance

Clean driving record

CA Driver’s License

Background check & drug screen

Vehicle systems basics

Customer service

Job description

Mossy Auto Group is hiring a Service Advisor in Escondido, CA. You will be the first contact for customers in the service lane, guiding vehicle owners through repairs, maintenance, and scheduling.

Strong communication, organization, and a customer-first mindset are essential to succeed in this role. Base pay reaches up to $17.75 per hour plus commissions, with average annual earnings projected from about $70,000 to $123,000 depending on performance.