Elite Reservations Specialist – Luxury Client Care

Overland Transportation Services, LLC; Kansas City (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision & Life Insurance

401(k) Match Up to 4% Immediately Vested

Paid PTO/Vacation

Competitive Compensation

Job summary

A premier luxury transportation company in Kansas City is seeking a Reservations Specialist to manage client service requests over the phone. The ideal candidate will have 2-5 years of experience in a professional service-related role and demonstrate exceptional communication skills. This role includes handling calls for reservations, monitoring online bookings, and maintaining client confidentiality. The position offers competitive benefits including health insurance and a 401(k) match.

Qualifications

• 2-5 years of experience in a professional service-related role is required.
• Must demonstrate professional phone experience with good listening skills.

Responsibilities

• Handle incoming calls to assist with quoting and booking transportation.
• Manage daily inflow of emailed reservation and quote requests.
• Enter all reservations and quotes correctly and promptly.

Skills

Professional phone experience

Good listening skills

Excellent verbal and written skills

Time management

Positive attitude

Attention to detail

Multitasking and problem-solving

Team player

Job description

A premier luxury transportation company in Kansas City is seeking a Reservations Specialist to manage client service requests over the phone. The ideal candidate will have 2-5 years of experience in a professional service-related role and demonstrate exceptional communication skills. This role includes handling calls for reservations, monitoring online bookings, and maintaining client confidentiality. The position offers competitive benefits including health insurance and a 401(k) match.