Reservationist

Prestige Transportation; Kansas City (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, Vision & Life Insurance

401(k) Match Up to 4%

Paid PTO/Vacation

Competitive Compensation

Job summary

A luxury transportation provider in Kansas City seeks Reservations Strong Sales team members to handle client bookings and assist with transportation needs. Ideal candidates have 2-5 years in service roles, excellent phone skills, and attention to detail. This role offers competitive compensation and various benefits including health insurance and 401(k) matching. Candidates should be prepared to work flexible hours, including weekends, in a fast-paced environment.

Qualifications

• 2-5 years experience in a professional service-related role.
• Excellent verbal and written communication skills.
• Ability to work as a team player.

Responsibilities

• Handle incoming calls from clients for quoting and booking transportation.
• Monitor online reservations and email requests.
• Maintain client confidentiality and enter reservations accurately.

Skills

Professional phone experience

Good listening skills

Time management

Attention to detail

Multitasking abilities

Positive attitude

Tools

Reservation systems

Job description

Reservations Strong Sales

Prestige Transportation & Overland Chauffeured Services:

Kansas City’s premier luxury transportation company is expanding and looking to bring on additional team members. Prestige Transportation & Overland Chauffeured Service is Kansas City’s leading 24/7 chauffeured transportation provider that drives Kansas City’s elite.

About the role:

• Reservationists are our client care specialists. If you have a client service mindset and like working with people over the phone, this job is for you.
• Reservationists handle incoming calls from clients to assist with quoting and booking transportation in Kansas City and across the globe. Transportation needs range from airport transfers to high-profile weddings, major conferences, concerts, and sporting events.
• The Reservations team also handles the daily inflow of emailed reservation and quote requests, along with monitoring online transportation bookings and quotes. Our clients include Kansas City’s elite, multimillionaires, celebrities, and professional sports athletes. Due to the nature of our client base reservation team members must use discretion and protect client confidentiality. It is imperative team members enter all reservations and quotes correctly and promptly. If you are a career-minded individual and exhibit the qualities of a Five‑Star employee would love to meet you.

Examples of those who have been successful in this role:

• Teachers, Sales Representatives, Call Center Agents, Hotel Professionals, Recently Retired Professionals, Client Service Specialists.

Benefits:

• Health, Dental, Vision & Life Insurance.
• 401(k) Match Up to 4% Immediately Vested.
• Paid PTO/Vacation.
• Competitive Compensation.

Available Shifts Full-Time:

• Afternoon/Evening (12 pm – 8 pm).
• Besides working a regular weekday schedule reservation team members also work alternating weekends.

Requirements:

• 2-5 years experience in a professional service-related role.
• Professional phone experience with good listening skills.
• Reservation systems experience.
• Excellent verbal and written skills.
• Time management skills both professionally and personally.
• Positive attitude.
• Attention to detail.
• Multitasking and problem‑solving abilities.
• Team player.
• Be able to pass drug, alcohol, and background checks.

Location:

Our base location is conveniently located off Merriam Lane between I‑35 and I‑635.