Elite Orthopedic Admin Assistant — Patient Care & Growth

Ultipro; Oak Brook (IL); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

Life Insurance

Disability Insurance

401(k) Savings Plan

Employee Assistance Program

Job summary

Midwest Orthopaedics at Rush is seeking an Administrative Assistant to support a busy physician practice. The role involves front-office liaison work, patient service, scheduling, and administrative duties across multiple clinic locations including Chicago, Oak Brook, and Munster.

The ideal candidate will have an Associate’s degree, strong interpersonal and communication skills, and proficiency in Microsoft Office.

Qualifications

• Associate’s degree required; Bachelor's degree from a four-year accredited university/college preferred.
• Healthcare experience preferred.
• Strong interpersonal, customer service and communication skills within the team and to patients.
• Proficient in Microsoft Office with emphasis on Word, Excel, and Outlook.
• Ability to multitask in a fast-paced environment including problem solving, decision making, strategic thinking, planning, and communication.
• Leadership.
• Flexible and readily available.
• Good phone skills—clear, easy to understand, reliable with following up as needed, good conflict-resolution skills to handle possible patient situations.

Responsibilities

• Serve as a liaison between patients and the physician’s practice.
• Provide concierge-level service to patients, families, referring physicians and other parties.
• Answer all incoming calls, take messages, or transfer calls to appropriate individuals.
• Organizes and prioritizes work to ensure projects are completed timely and efficiently.
• Handle budgets and finances with accuracy and integrity.
• Follows HIPAA, ADA, OSHA, and FLSA requirements.
• Assist staff to ensure patients receive the highest quality care.
• Create, maintain, and enter information into the practice’s databases.
• Greet visitors or callers and direct them to the appropriate people.

Skills

Interpersonal skills

Customer service

Communication

Multitasking

Problem solving

Leadership

Phone skills

Education

Associate’s degree

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Midwest Orthopaedics at Rush is seeking an Administrative Assistant to support a busy physician practice. The role involves front-office liaison work, patient service, scheduling, and administrative duties across multiple clinic locations including Chicago, Oak Brook, and Munster.

The ideal candidate will have an Associate’s degree, strong interpersonal and communication skills, and proficiency in Microsoft Office.