Elite Luxury Travel Support Specialist

JPMorgan Chase & Co.; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co.'s Chase Travel unit seeks a Travel Support Specialist II on the Private Client Services team. You will manage and enhance travel experiences for an elite clientele, building strong relationships with luxury partners and delivering personalized itineraries.

You will work with Travel Designers to handle logistics, craft detailed plans using AXUS Pocket Travel Consultant, and communicate with UHNW clients across channels to ensure flawless arrangements.

Qualifications

• Experience in concierge/personal assistant roles within luxury services.
• Strong eye for detail and ability to design sophisticated itineraries.
• Ability to build and maintain relationships with luxury providers.
• Excellent communication with UHNW clients and vendors.
• Outstanding organizational and multitasking abilities.

Responsibilities

• Build and maintain relationships with luxury restaurants, event coordinators, and private-experience providers.
• Collaborate with Travel Designers to manage all travel logistics.
• Create elegant, detailed itineraries using AXUS and design templates.
• Communicate with UHNW clients via email, phone, and in person to capture preferences.
• Coordinate with hotels, tour operators, and guides for high-end dining, spa, and activities.
• Update client reservations on Monday.com and ClientBase with accuracy.
• Research luxury travel trends and elite venues to offer relevant options.
• Demonstrate organization and flexibility to handle complex client arrangements.

Skills

Luxury concierge experience

Detail-oriented design

Relationship management

Excellent communication

Organizational multitasking

Flexibility off-hours

Proactive problem-solving

Teamwork and independent work

Tools

MS Office

ClientBase

Monday.com

AXUS Pocket Travel Consultant

Job description

JPMorgan Chase & Co.'s Chase Travel unit seeks a Travel Support Specialist II on the Private Client Services team. You will manage and enhance travel experiences for an elite clientele, building strong relationships with luxury partners and delivering personalized itineraries.

You will work with Travel Designers to handle logistics, craft detailed plans using AXUS Pocket Travel Consultant, and communicate with UHNW clients across channels to ensure flawless arrangements.