Elite Insurance Billing Specialist

Ryan Specialty, LLC; Jacksonville (FL); Vor Ort; USD 57.451.000 - 61.606.000; Vollzeit

Benefits dieser Stelle

Parental leave

Mental health services

Disability accommodations

Zusammenfassung

Ryan Specialty, LLC is seeking a Billing Specialist role focused on processing Billing and Agency commission transactions for Builders Risk products. The position emphasizes high-volume calls, attention to accuracy, and strong customer service as part of a collaborative team.

Responsibilities include entering transactions in company systems, resolving inquiries within timeframes, and educating agents on commission details and portal access.

Qualifikationen

• Minimum: High School or GED.
• Experience minimum: 2 years customer service experience.

Aufgaben

• Handle incoming and outbound calls based on learned skill sets within required standards.
• Process business transactions for Billing and Agency commission transactions.
• Utilize company systems to enter all transactions while maintaining production and quality standards.
• Ensure all problems, processing and inquiries are handled efficiently within established time frames.
• Work in partnership with stakeholders and US Assure’s corporate vision and mission.
• Participate in knowledge transfer within team through one-on-one, on-the-job training and mentoring to others.
• Educate agents on commission information, portal access and account information.

Kenntnisse

Customer service

Communication

Problem solving

Teamwork

Adaptability

Ausbildung

High School diploma or GED

Tools

Company systems

Internet research

Jobbeschreibung

Ryan Specialty, LLC is seeking a Billing Specialist role focused on processing Billing and Agency commission transactions for Builders Risk products. The position emphasizes high-volume calls, attention to accuracy, and strong customer service as part of a collaborative team.

Responsibilities include entering transactions in company systems, resolving inquiries within timeframes, and educating agents on commission details and portal access.