Elite Guest Services & Valet Concierge

SP Plus Corporation; Miami (FL); On-site; USD 17,047 - 24,280; Full time

Job summary

SP+ Hospitality is hiring a Guest Service Representative for Trump National Doral in Miami. You will greet guests, assist with parking, and handle valet payments using modern software. Strong hospitality mindset and professional appearance are essential, with fluent English communication a must.

Applicants with prior customer service experience in hospitality are preferred. The role requires outdoor work and the ability to work shifts, including exposure to weather. EEO statements apply.

Qualifications

• Hospitality mindset and warm welcome to customers.
• Professional appearance and grooming required.
• Excellent English communication skills required.
• Previous service/hospitality experience is a plus.

Responsibilities

• Greet guests and provide 5-star/5-diamond service.
• Safely park and retrieve vehicles as requested.
• Collect valet fees using property management software.
• Answer calls promptly and assist guests with inquiries.

Skills

Hospitality Mindset

Professional Image

Communication

Experience

Job description

SP+ Hospitality is hiring a Guest Service Representative for Trump National Doral in Miami. You will greet guests, assist with parking, and handle valet payments using modern software. Strong hospitality mindset and professional appearance are essential, with fluent English communication a must.

Applicants with prior customer service experience in hospitality are preferred. The role requires outdoor work and the ability to work shifts, including exposure to weather. EEO statements apply.