About The Position: The Program Manager is responsible for managing all aspects of project progress, fiscal control, customer service, staffing, program development and delivery of multiple research projects. This position partners with Executive Leadership to ensure programs are compliant with regulatory and accrediting standards. It involves designing, implementing, and managing the program management team to coordinate strategic planning, visioning, and personnel development. The role monitors and facilitates integration of programs and associated dependencies (tasks, people, money, issues, risks). It collaborates with cross‑functional teams to ensure program building strategies are successfully developed, implemented, executed, and meet program deliverables and milestones. Location: Ft. Bragg, NC (full‑time on site). Salary Range: $115,000 – $125,000. Background checks will be administered.
Responsibilities
- Lead the development of new program ideas and pilot projects, including integrating successful pilots into existing program areas.
- Work with Executive Leadership to provide visionary leadership for strategic planning, program development, service delivery, and management across multiple sites and program areas.
- Assist with staffing, hiring, salary negotiations, and performance review process for staff; conduct counseling, corrective action, and, when necessary, termination.
- Oversee programmatic/study‑related conduct to ensure staff perform tasks within scope of the project.
- Manage a team of research staff to execute clinical protocols and multiple protocols simultaneously, ensuring timely completion and execution of work.
- Ensure research staff demonstrate a basic understanding of their job descriptions and work requirements.
- Plan and facilitate individual and team meetings and ensure employees comply with Geneva and site policies and SOPs.
- Lead the execution and conduct of projects and cross‑functional project teams to ensure all project activities are conducted efficiently and in compliance with applicable regulations, deliverables, and SOPs.
- Establish and maintain comprehensive timelines for each study and use these timelines to drive study team activities.
- Collaborate with Project Director and/or PI to ensure alignment of study timelines, risk reviews, and budgets with higher‑level program timelines.
- Support development of comprehensive study budgets in partnership with site and portfolio teams; manage costs and provide financial reports as requested.
- Develop study‑related forecasts, manage overall program budget, and track financial performance.
- Contribute to development and implementation of various cross‑functional study plans and materials (communication plans, project management plans, etc.).
- Provide guidance to portfolio and project teams on project management tools and governance processes.
- Facilitate ongoing risk management activities including identification and tracking of risks and issues.
- Develop, design, coordinate production, and assist with the distribution of marketing materials and/or research dissemination for projects.
- Track and report on project progress and status (financial, project, etc.) to oversight committees and stakeholders.
- Prepare interim and final progress reports for each research study.
- Ensure study activities are conducted in compliance with applicable regulations.
- Assist with preparation of technical or sponsor required reporting and funding applications.
- Promote networking opportunities with sponsors and researchers.
- Act as liaison with large teams to include program staff at various Military Treatment Facilities and academic institutions.
Qualifications
- Bachelor’s degree required; Master’s degree preferred.
- 3–5 years’ experience managing complex research projects preferred.
- 3–5 years of management and supervisory experience preferred.
- Computer skills including at least intermediate level experience with Excel and other Microsoft Office software.
- Superior organizational, multitasking, time management, and efficiency skills; motivated, detail‑oriented, and possess a positive, friendly, and professional demeanor.
- Proven track record of effective oral and written communication, including the necessary skills to interact with senior military and civilian officials, managers, and subordinates in a fast‑paced, high‑pressure environment.
- Excellent writing, editing, and document layout skills.
- Strong analytical and problem‑solving skills; self‑starter.
- Ability to develop strong trusting relationships to gain support and achieve results.
- Ability to provide surge support and work flexible hours during critical project milestones.
- Ability to effectively coordinate and maintain multiple competing requirements, handle multiple tasks simultaneously, and switch between tasks quickly in a high‑pressure environment.
Benefits
The Geneva Foundation is an equal opportunity employer. Full‑time positions come with a comprehensive benefits package that includes medical, dental, and vision healthcare; flexible spending and health savings accounts; short‑ and long‑term disability; an employee assistance program; life and AD&D insurance; a 403(b) retirement plan with generous employer match; flexible leave options; 11 paid holidays per year; and up to 4 weeks of paid time off in a rolling year.
Equal Opportunity Statement
The Geneva Foundation is an equal opportunity employer.