Elite European Auto Service Advisor

Alloy Automotive Partners

Katy (TX)

On-site

USD 42,000 - 54,000

Full time

5 days ago

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Job summary

Alloy Automotive Partners is seeking a Service Advisor to connect customers with expert automotive services across our Carrollton, Plano, Grapevine, Cypress and Katy locations. You will bridge customer needs with technical expertise to deliver an outstanding service experience, guiding repairs and value-driven solutions with efficiency and care.

You will support operational coordination, build trust with clients, and work with TekMetric, POS, and financing platforms to ensure smooth check-ins,

Qualifications

Experience in automotive service or customer service.
Strong communication, interpersonal, and sales skills.
Ability to thrive in a fast-paced, customer-focused environment.
Proficiency with basic computer programs and automotive service software.
Clear communication in English, verbal and written.
Proven leadership and experience managing teams.
Valid U.S. driver’s license and insurability.
Physically capable of lifting 50+ pounds and standing for long periods.

Responsibilities

Achieve high close ratios, meet GP goals and KPIs.
Develop accurate estimates and secure customer approvals.
Provide exceptional customer service and guide repair orders.
Communicate clearly with customers and technicians on timelines.
Utilize TekMetric, POS and financing tools to manage check-ins and updates.

Skills

Customer service

Sales

Communication

Leadership

Negotiation

Tools

TekMetric

POS systems

Financing platforms

Parts ordering websites

Job description

You will support operational coordination, build trust with clients, and work with TekMetric, POS, and financing platforms to ensure smooth check-ins,

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