Elite Client Services Specialist: High-Impact Training

Columbia Safety and Supply; Corona (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance with

Company HSA Contributions

Add On Insurance Options

Free Employee Assistance Program

Generous PTO and holidays

Volunteer PTO

401k Matching with no vesting

Job summary

GMES seeks an enthusiastic Client Services Specialist to be the first contact for our global clientele. You will receive in-depth training and become a high-impact resource, delivering exceptional service and swift issue resolution from Corona, California.

You will engage with customers, manage inquiries, and support a culture of continuous improvement while contributing to company goals and a positive team environment.

Qualifications

• Must enjoy helping clients and solving problems.
• Strong verbal and written communication abilities.
• Comfort with technology and navigating digital tools.

Responsibilities

• Respond promptly to inbound client inquiries and sales opportunities.
• Assist with online orders and ensure accurate, excellent service with follow-up.
• GainGear Expert knowledge of product lines and internal procedures.
• Participate in ongoing training to improve customer service efficiency.
• Provide feedback to teams to improve customer experience.

Skills

People skills

Communication

Tech fluency

Problem solving

Team player

Organizational skills

Tools

N/A

Job description

GMES seeks an enthusiastic Client Services Specialist to be the first contact for our global clientele. You will receive in-depth training and become a high-impact resource, delivering exceptional service and swift issue resolution from Corona, California.

You will engage with customers, manage inquiries, and support a culture of continuous improvement while contributing to company goals and a positive team environment.