Elite Catering & Banquet Coordinator

Wynn Resorts; Everett (MA); On-site; USD 37,000 - 40,000; Full time

Job summary

Encore Boston Harbor, a Wynn Resorts property in Everett, MA, seeks a Catering & Banquets Coordinator to greet guests, answer phones, and support managers with daily tasks. The role emphasizes maintaining Encore standards and delivering excellent guest and team experiences.

The position requires strong organization, MS Office proficiency, and the ability to handle confidential information in a luxury environment. Weekend and varied hours are common in hospitality.

Qualifications

• High school diploma or equivalent preferred; bachelor's degree preferred.
• Fluency in English; second language is a plus.
• Experience with multi-line phone system a plus.
• Proficiency in MS Office and Outlook; Delphi and Guest Bridge a plus.

Responsibilities

• Greet guests warmly and answer phones professionally; manage appointments.
• Assist Catering and Restaurant Events managers with typing, filing, and errands.
• Maintain office cleanliness and confidentiality; support with event tasks.
• Prepare catering event orders and maintain client correspondence records.
• Coordinate with managers to ensure guest experience meets Encore standards.
• Handle varied administrative duties and safety compliance.

Skills

Multiline phone system

MS Office

Outlook

Delphi

Guest Bridge

Organization

Attention to detail

Education

High school or equivalent

Bachelor’s degree in related field or equivalent experience

Tools

Delphi

Guest Bridge

Job description

Encore Boston Harbor, a Wynn Resorts property in Everett, MA, seeks a Catering & Banquets Coordinator to greet guests, answer phones, and support managers with daily tasks. The role emphasizes maintaining Encore standards and delivering excellent guest and team experiences.

The position requires strong organization, MS Office proficiency, and the ability to handle confidential information in a luxury environment. Weekend and varied hours are common in hospitality.