Elite Events & Banquets Coordinator

Encore Boston Harbor; Everett (MA); On-site; USD 37,000 - 40,000; Full time

Job summary

Encore Boston Harbor is seeking a Catering & Banquets Coordinator to greet guests warmly, answer phones professionally, confirm appointments, and assist managers with daily tasks in a luxury hospitality setting. The role supports corporate and social events, maintains office organization, and upholds Encore standards.

The position requires high school completion or equivalent, with a preference for a related bachelor’s degree and prior experience in a high-end environment.

Qualifications

• High school or equivalent required; Bachelor's degree preferred.
• Fluency in English; second language a plus.
• Experience in receptionist/secretary roles in luxury settings preferred.
• Proficient computer skills; MS Office/Outlook; familiarity with multi-line phone systems.

Responsibilities

• Greet guests warmly and answer phones professionally.
• Confirm appointments and assist with corporate and social client events.
• Maintain office cleanliness and assist Catering/Restaurant Events managers with tasks.
• Prepare and distribute documents, manage calendars, and handle correspondence.
• Provide professional guest service and support to team members.

Skills

Communication skills

Professionalism

Organizational skills

Multitasking

English fluency

Education

High school or equivalent

Bachelor’s degree in related field

Tools

MS Office

Outlook

Delphi

Guest Bridge

Job description

Encore Boston Harbor is seeking a Catering & Banquets Coordinator to greet guests warmly, answer phones professionally, confirm appointments, and assist managers with daily tasks in a luxury hospitality setting. The role supports corporate and social events, maintains office organization, and upholds Encore standards.

The position requires high school completion or equivalent, with a preference for a related bachelor’s degree and prior experience in a high-end environment.