Elite Banquet Server — Flexible Event Staffing

Crescent Hotels & Resorts; Austin (TX); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible scheduling

Health benefits

401K matching

Job summary

The Hotel Indigo Austin Downtown – University and Holiday Inn Express & Suites Austin Downtown – University are seeking enthusiastic, service-driven On-Call Banquet Servers to join our Food & Beverage team. You will provide exceptional food and beverage service during meetings, receptions, banquets, weddings, and other special events.

This on-call role requires flexibility in shifts—mornings, evenings, weekends, and holidays—based on banquet and event activity.

Qualifications

• Previous banquet, restaurant, catering, or hospitality experience preferred.
• Strong guest service and interpersonal skills.
• Professional appearance and demeanor.
• Ability to work effectively as part of a team in a fast-paced environment.
• Ability to follow detailed instructions and Banquet Event Orders.
• Strong communication and organizational skills.
• Dependable, punctual, and able to adapt to changing event needs.
• Food Handler and/or TABC certification preferred or must be obtained as required.
• Must be flexible and available to work a varied schedule, including early mornings, evenings, weekends, and holidays.

Responsibilities

• Review Banquet Event Orders (BEOs) and event details to understand service expectations, menu selections, timing, and room setup.
• Assist with the setup of banquet and meeting spaces, including tables, chairs, linens, glassware, silverware, china, buffets, beverage stations, and other event materials.
• Greet guests in a warm, professional, and welcoming manner.
• Serve food and beverages promptly and professionally in accordance with established service standards.
• Maintain knowledge of menu items, ingredients, beverage selections, and event-specific service requirements.
• Refill beverages and anticipate guest needs throughout each event.
• Clear plates, glassware, silverware, and other service items throughout and following banquet functions.
• Maintain clean, organized, and properly stocked banquet service areas.
• Communicate effectively with Banquet Leadership, Culinary, and fellow team members to ensure seamless event execution.
• Respond promptly and professionally to guest requests and communicate concerns to a supervisor when necessary.
• Assist with event breakdown, cleanup, room resets, and preparation for upcoming functions.
• Follow all hotel standards, food safety requirements, sanitation procedures, and responsible alcohol service requirements.
• Handle hotel equipment, supplies, and property responsibly.
• Perform additional duties as assigned based on operational and event needs.

Job description

The Hotel Indigo Austin Downtown – University and Holiday Inn Express & Suites Austin Downtown – University are seeking enthusiastic, service-driven On-Call Banquet Servers to join our Food & Beverage team. You will provide exceptional food and beverage service during meetings, receptions, banquets, weddings, and other special events.

This on-call role requires flexibility in shifts—mornings, evenings, weekends, and holidays—based on banquet and event activity.