Elite Automotive Service Advisor – High Earnings

JoinGermain; Ann Arbor (MI); In loco; USD 65.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) with company support

Weekly Pay

Paid Time Off (after 90 days)

Life Insurance

Short- & Long-Term Disability

Employee Discounts

State-of-the-art tools and technology

Descrizione del lavoro

Germain Lexus of Ann Arbor is seeking a Service Advisor to own the customer experience in a fast-paced, luxury dealership. You will greet customers, present service options, and deliver accurate estimates while driving revenue through recommended maintenance.

The role rewards performance with a base plus commission, weekly pay, and opportunities to grow income through customer satisfaction and sales results. Automotive expertise and a professional demeanor are required.

Competenze

• 2+ years of experience as a Service Advisor or in an automotive dealership role w/ a luxury brand.
• Proven ability to sell services and build customer trust.
• Strong understanding of vehicle maintenance and repair recommendations.
• Excellent communication and closing skills.
• Ability to thrive in a performance-driven environment.
• ASE certification is a plus.
• Bilingual is a plus.
• Professional appearance and strong work ethic.
• Valid driver’s license required.
• Must pass pre-employment screening (background, drug test, MVR).

Mansioni

• Greet every customer with energy, urgency, and professionalism
• Drive revenue by recommending needed maintenance and repair services
• Build trust through clear, transparent communication and expert guidance
• Provide accurate estimates and confidently present service recommendations
• Set expectations and follow through—keeping customers informed every step of the way
• Monitor repair progress and maximize efficiency of each repair order
• Consistently deliver an outstanding experience that earns repeat business and referrals
• Maintain and exceed customer satisfaction and performance metrics

Conoscenze

Sales ability

Communication

Customer service

Reliability

Bilingual

Formazione

ASE certification

Descrizione del lavoro

Germain Lexus of Ann Arbor is seeking a Service Advisor to own the customer experience in a fast-paced, luxury dealership. You will greet customers, present service options, and deliver accurate estimates while driving revenue through recommended maintenance.

The role rewards performance with a base plus commission, weekly pay, and opportunities to grow income through customer satisfaction and sales results. Automotive expertise and a professional demeanor are required.