Elite Automotive Service Advisor

Alloy Automotive Partners; Katy (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Alloy Automotive Partners is seeking a Service Advisor across multiple Texas locations, including Katy. This role connects customers with technical teams, delivering tailored repair recommendations while ensuring a smooth administrative flow and superior service experience.

You will guide customers through estimates, approvals, and financing options, coordinating with technicians to meet timelines and profitability targets. A strong emphasis on communication and sales is essential.

Qualifications

• Proven experience in automotive service or customer service roles.
• Strong communication, interpersonal, and sales skills.
• Ability to thrive in fast-paced, customer-focused environment with attention to detail.
• Clear communication skills in English, both verbal and written.

Responsibilities

• Guide customers through recommended repairs and services tailored to their goals.
• Provide top-tier administrative support and a seamless customer experience.
• Develop accurate estimates and manage payments, deposits, and approvals.
• Maintain clear communication with technicians and customers on timelines and costs.
• Utilize TekMetric, store POS, financing platforms and parts ordering sites effectively.

Skills

Communication

Sales skills

Leadership

Team management

English proficiency

Tools

TekMetric

POS systems

Financing platforms

Parts ordering systems

Job description

Alloy Automotive Partners is seeking a Service Advisor across multiple Texas locations, including Katy. This role connects customers with technical teams, delivering tailored repair recommendations while ensuring a smooth administrative flow and superior service experience.

You will guide customers through estimates, approvals, and financing options, coordinating with technicians to meet timelines and profitability targets. A strong emphasis on communication and sales is essential.