Elite Automotive Service Advisor

Galleriabmw; D'Iberville (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

Galleriabmw in D'Iberville is seeking an experienced Automotive Service Advisor/Writer to enhance our customer service team. The successful candidate's main duty will be to ensure customers enjoy an extraordinary experience at our dealership, starting from scheduling appointments to providing vehicle care advice.

The ideal candidate will possess a High School Diploma and relevant automotive service experience. We look forward to hearing from those who are passionate about delivering excellent service.

Qualifications

• High School Diploma or equivalent.
• Previous experience as an automotive service advisor.
• Strong multitasking abilities and attention to detail.

Responsibilities

• Schedule customer service appointments and gather vehicle data.
• Greet customers on the service drive in a friendly manner.
• Listen actively to define the reason for the visit.
• Write up customer's vehicle concerns accurately.
• Advise on vehicle care according to BMW’s specifications.
• Provide cost estimates for labor and parts.
• Maintain communication with customers about vehicle status.

Skills

Automotive service advisor experience

Ability to multitask

Customer service skills

Education

High School Diploma or equivalent

Job description

Galleriabmw in D'Iberville is seeking an experienced Automotive Service Advisor/Writer to enhance our customer service team. The successful candidate's main duty will be to ensure customers enjoy an extraordinary experience at our dealership, starting from scheduling appointments to providing vehicle care advice.

The ideal candidate will possess a High School Diploma and relevant automotive service experience. We look forward to hearing from those who are passionate about delivering excellent service.