Eligibility Technician 4

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

Twelve paid holidays per year

Mileage reimbursement

Relocation reimbursement

Job summary

Office of Children's Services in Anchorage, Alaska, seeks an Eligibility Technician 4 to lead a team that performs Title IV-E and Medicaid eligibility determinations for children in state custody. The role emphasizes quality assurance, staff development, and cross-unit collaboration to ensure timely outcomes.

The position requires supervisory experience and a valid Alaska driver's license, with comprehensive training and benefits typical of state employment.

Qualifications

• One year of experience as an Eligibility Technician 2 with the State of Alaska or equivalent.
• One year of lead or supervisory experience in any job.
• Substitution: post-secondary education may substitute for required experience (credits translate to months).

Responsibilities

• Lead, supervise and organize a team that provides Title IV-E and Medicaid eligibility determinations.
• Ensure quality assurance, staff development and timeliness of determinations.
• Collaborate with units within the Division to maintain a strong workforce.

Skills

Team Leadership

HR Management

Analytical Thinking

Decision Making

Technical Credibility

Staff Development

Education

Post-secondary education in sociology, social work, psychology, counseling, human services, or related field

Job description

Job Description

This position is currently under review as part of the Public Assistance Field Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study.

This position is open to current State of Alaska employees only.

Please check the definition below to determine if you qualify.

TheDepartment of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for full-time

Eligibility Technician 4

located in

Anchorage, Alaska.

What you will be doing

As an eligibility supervisor in the Department of Family and Community Services you will be responsible for leading, supervising and organizing a Team that provides Title IV-E and Medicaid eligibility determinations for children in custody of the state. You will be responsible for quality assurance, staff development, management and ensurance of overall accuracy and timeliness. This position works closely with a variety of units within the Division to develop and maintain a strong work force.

Our organization, mission and culture

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

Benefits of joining our team

As the supervisor you will also have an opportunity to participate in regional management teams. Your first 12 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year.

• Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year.


• Mileage reimbursement is available when a personal vehicle is used for work-related matters.


• Relocation reimbursement costs may be provided by the State of Alaska.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use.

Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

Working environment you can expect

This is a high-paced position in a typical office setting in Anchorage, AK. This position supervises a unit of 5 staff; the unit requires a high-level of independence yet also must connect and work closely as a team. This work exposes you daily to detail surrounding alleged and confirmed child neglect or abuse so the team aspect of this unit can be important to ensuring self-care.

For information on the Anchorage community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

We are seeking a candidate with the following competencies:

Manages Human Resources: Plans, distributes and monitors work assignments; evaluates work performances and provides feedback to others on their performance.

Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change

Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary

Special Note

All positions require a valid Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use.

Mileage reimbursement is available when a personal vehicle is used for work-related matters.

Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

Relocation reimbursement costs may be provided by the State of Alaska

For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for an Eligibility Technician 4, please go to the following link:

https://www.governmentjobs.com/careers/Alaska/classspecs

Minimum Qualifications

One year of experience as an Eligibility Technician 2 with the State of Alaska or its equivalent with another employer and one year of lead or supervisory experience in any job;

OR

One year performing similar work that developed knowledge and skill in leading staff that apply program requirements while working with client customers in stressful situations.

Substitution:

Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).

Additional Required Information

At time of interview applicant is requested to submit

:

A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.

Copy of your two (2) most recent performance appraisals; if unavailable, two (2) documented supervisor letters of reference may be substituted.

A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.

Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.

NOTE:

Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curr