Eligibility Supervisor (SES) – Lead Public Service Team

Florida; Pensacola (FL); Vor Ort; USD 41.000 - 43.000; Vollzeit

Zusammenfassung

Florida Department of Children and Families in Pensacola, FL is seeking an Eligibility Supervisor (SES) to oversee Economic Self-Sufficiency Specialists. The role focuses on supervising staff, motivating and evaluating performance, planning work, and guiding the team toward better customer service and agency goals.

Candidates should have strong people and computer skills, be willing to travel, and meet the minimum requirements described in the advertisement. Bilingual skills are desired.

Qualifikationen

• Two years or more of paraprofessional experience in eligibility or related work.
• OR an Associate’s degree.
• OR 60 semester or 90 quarter hours of college can substitute for the experience.
• Minimum of two years of processing experience in the ESS program as an Economic Self-Sufficiency Specialist I or II.
• Must be willing to travel.

Aufgaben

• Supervise Economic Self‑Sufficiency Specialists and lead the team to enhance customer service.
• Communicate with, motivate, train and evaluate employees' performance.
• Plan and direct work and guide the team to achieve agency goals.
• Demonstrate strong people and computer skills.

Kenntnisse

Supervising staff

Interviewing

Counseling

Customer service

Training

Performance evaluation

Leadership

Jobbeschreibung

Florida Department of Children and Families in Pensacola, FL is seeking an Eligibility Supervisor (SES) to oversee Economic Self-Sufficiency Specialists. The role focuses on supervising staff, motivating and evaluating performance, planning work, and guiding the team toward better customer service and agency goals.

Candidates should have strong people and computer skills, be willing to travel, and meet the minimum requirements described in the advertisement. Bilingual skills are desired.